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Muslim Social Services Kitchener-Waterloo is a charitable organization that provides culturally- and spiritually-sensitive humanitarian and social services to the Muslim and non-Muslim communities of the Waterloo Region. MSS aims to foster a healthy and inclusive region where people can live with dignity and respect. We aim to create a deep sense of belonging in community members from collectivist contexts through programs aimed at leveraging the resilience of children and youth, creating safer families, through community outreach initiatives, counselling, bridge-building, and capacity-building.


Our approaches to service are integrated and reflective of unique community contexts. We are a small organization that has been able to offer a wide range of programs and service and build our reputation through strong community partnerships. The MSS office is located in The Family Centre, and we are actively engaged in the collaborative atmosphere of the Community Hub.


MSS is a charitable organization that has been accredited under Imagine Canada’s Standards Program. We are proud of this accreditation, and the registration number of our charity is 848686309RR0001



Muslim Social Services was founded in January 2007 in response to the need for a culturally- and spiritually-sensitive community agency. MSS has aimed to follow the Islamic commandment of working to foster a just, equitable, and peaceful community.


The model MSS has adopted from its inception has been one of cooperation and partnership with other mainstream agencies, faith groups, and counselling centres that have well-established social service infrastructure. It is with the help of these partnerships and a great deal of hard work that MSS evolved form a group of loosely knit volunteers dedicated to making a difference to a full fledged not-for-profit organization in 2011.


In Feb 2013, MSS was recognized by the Government of Canada as a charitable organization as well. We are committed to treating everyone who approaches MSS with dignity, respect, and compassion. We hope to validate the place of faith and culture in people’s lives and foster safe spaces for all members of our community.

“I think Muslim Social Services are doing a great role in our community. A role that may be missed in other organizations. It is an outreach role. It is the service role. It is taking care of these matters, issues that are really crucial to our community and how we can solve it.”

Imam Muhammad Abuelezz, Kitchener Masjid 

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