Our Counselling Program

MSS provides counselling to its clients in a confidential, culturally and spiritually sensitive environment. For details, download our MSS Counselling Brochure.

“One of the most important things about counselling is a need to integrate spirituality with the counselling. With MSS, the counselor is able to work with the spiritual and psycho-therapeutic of the counselling experience and that is very very important”  

                 -Brice Balmer, Waterloo Lutheran Seminary

Appointment & Fees

Ms. Rozina Shaheen and Mr Shiwan Ibrahim, our two counsellors, offer culturally and spiritually sensitive counselling services. They are available to see clients by appointment during office hours Mon to Fri from 9a.m to 4 p.m. Counselling fees are charged on a sliding scale basis. This means MSS will work with you to figure out an appropriate fee that is in accordance with your circumstances. We do not run anyone away.

If the staff of other agencies wish to refer their clients to MSS, please fill out this  MSS-Referral form.

Job posting

Muslim Social Services of Kitchener Waterloo of Region of Waterloo is hiring a part-time counselor (15 – 20 hours/week ). It will be an annual contract with the possibility of renewal by mutual agreement. To view the job description click the link below 

Part-time Counselor Position

Letter of interest and resume should be sent to

            Duaa Al-Aghar, executive director

            Muslim Social Services

            65 Hansen Avenue

            Kitchener, Ontario  N2C 2H6

Or email to  duaa.al-aghar@muslimsocialserviceskw.org