Meet The Team
Executive Director
Dua Al-aghar
Duaa Al-Aghar has a master’s degree in computer engineering and has a variety of work and educational experiences in Canada and overseas. After working as a professor at the university for almost 8 years, she came to Canada in 2006. Since then, Duaa has worked closely with diverse populations, mainly underprivileged children and families in marginalized communities in the Waterloo region, as a community leader, Web Designer, and Database specialist. Ms. Al-Aghar has received many
awards for her work in community involvement & development. Over the years, she has created and
fostered welcoming spaces and developed inclusive intercultural environments that provide a sense of
belonging for immigrant families and individuals.
Languages: English, Arabic
Counsellor
Rozina Shaheen
Community Engagement Coordinator and Counsellor, Muslim Social Services Waterloo Region. Rozina is a registered social worker. She holds a Master of Social Work degree from Wilfrid Laurier University with specialization in individuals, families, and group counselling. She also has a certification in addictions. Rozina has 10 + years of community development experience in Kitchener - Waterloo area. She also has certification in Leadership and Management. Rozina has a strong passion to support individuals and families with settlement, parenting and mental health related challenges.
Community Connector
Hanin El Hassan
Community Connector
Amal Al hassan
Amal Alhasan has over 20 years of experience working in community outreach and community building in both
Canada and her home city Damascus. Amal received a
Bachelor’s degree in Psychology, Diploma in Education and a Master’s in Developmental Psychology with a focus on early childhood development. She worked as school principal for over 10 years, spearheading UNICEF and UNRWA initiatives to develop curriculums for early childhood education for children in the region. Upon emigrating to Canada, Amal started volunteering with various organizations providing community and refugee support. She received her Early Childhood Education equivalency in Ontario and completed many mental health and leadership programs including the Peer Health Worker certificate. Her dedication to the community earned her the World Refugee Day Award of Distinction in 2018. Amal currently works with House of Friendship leading and facilitating programs for children and women. Amal is also a Community Connector and Facilitator with Muslim Social Services, providing support for women in the community.
Counsellor
Shiwan Ibramhim