Meet The Team

Duaa Al-Aghar has a master’s degree in computer engineering and has a variety of work and educational experiences in Canada and overseas. After working as a professor at the university for almost 8 years, she came to Canada in 2006. Since then, Duaa has worked closely with diverse populations, mainly underprivileged children and families in marginalized communities in the Waterloo region, as a community leader, Web Designer, and Database specialist. Over the years, she has created and fostered welcoming spaces and developed inclusive intercultural environments that provide a sense of
belonging for immigrant families and individuals. She worked so hard to create a violence-free community through her involvement in the community developing and leading different projects such as Caring and Safe’ school committee at Northlake Wood Public school, Salaam Campaign, Unity and peace work , promoting health and well-being through education and community service and much more. Furthermore, Duaa is an active member of the ‘Interfaith Grand River’ and despite her humble nature, Duaa’s contribution to the community has been captured and published by those who appreciate her, in a book called ‘The Muslimah Who Fell to Earth.’ Duaa has been recognized for her leadership and volunteerism through numerous awards such us the women who inspired, Community Impact Award, Outstanding Leadership Award, Leading Women Building Communities Recognition award, and much more
Languages: English, Arabic

Community Engagement Coordinator and Counsellor, Muslim Social Services Waterloo Region. Rozina is a registered social worker. She holds a Master of Social Work degree from Wilfrid Laurier University with specialization in individuals, families, and group counselling. She also has a certification in addictions. Rozina has 10 + years of community development experience in Kitchener - Waterloo area. She also has certification in Leadership and Management. Rozina has a strong passion to support individuals and families with settlement, parenting and mental health related challenges.

My name is Sally , I studied English literature in Damascus University, and I am a certified interpreter, and dental assistant. I possess strengths in strong communication skills , leadership, empathy.

My name is Shiwan Ibrahim, I am a student with Yorkville University. I am currently completing my Master of Arts in Counselling Psychology (MACP) and working as a practicum student with Muslim Social Services. I received my undergraduate’s degree from Laurentian University, specialization in Psychology. I am capable of providing Cognitive Behavioural Therapy interventions (CBT) as well as Trauma informed therapy (while supervised). I hold the RP(Qualifying) status with the College of Registered Psychotherapists of Ontario (CRPO).

Doaa Mahrous is a Psychotherapist (Qualifying) who works as an intern with the psychotherapy department at Carizon Counselling. Doaa believes in a holistic, trauma-informed, strength-based, and client-centered approach to healing. Doaa is trained in providing Cognitive Behavioral Therapy (CBT), Solution focused therapy, and Narrative therapy. Doaa is currently completing her Masters in Spiritual Care and Psychotherapy at Laurier University.

Takunda Mahere is a second year Computer Science student at Conestoga College. He specializes in full stack development and has recently decided to hone additional skills in project management. Takunda has developed a strong passion for being a key role player in supporting communities with mental health initiatives.

Annelise is a Master of Social Work student at Wilfrid Laurier University. She has a Bachelor of Arts and Science in Neuroscience and Psychology from the University of Guelph. Annelise has worked with immigrants and newcomers to Canada in various community development roles. She is excited to join the team at Muslim Social Services because of her desire to integrate community development and mental health resources in a culturally and spiritually relevant way. In her role as an MSW student, Annelise can provide supervised therapy to individuals seeking support and looking for an empathetic and warm presence to walk alongside them as they navigate various life challenges.