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Our not-for-profit organization operates uniquely: offering spiritually and culturally sensitive humanitarian and social services to the Muslim and non-Muslim communities of the Waterloo Region.

MSS is a charitable organization that has been accredited under Imagine Canada’s Standards Program. We are proud of this accreditation, and the registration number of our charity is 848686309RR0001

OUR MISSION

We deliver vital social services that create a sense of belonging and improve community engagement through: 

 

  • Being spiritly grounded in the values of the Islamic faith.  

  • Building community capacity through education, empowerment, and collaboration.  

  • Providing mental health supports and related services for individuals and families. 

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Muslim Social Services Waterloo Region

OUR VALUES
  • Faith-based principles: Demonstrating the strengths and caring of the Islamic faith.

  • Inclusivity: Filling the gaps that prevent people from feeling they are a valued member of the Kitchener-Waterloo community.

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Upcoming Programs

WE NEED YOUR SUPPORT

Other ways to donate

Interac e-Transfer:

Send a donation to msskwdonations@gmail.com

(Please include your Name, mailing & email address in the transfer message)

Cheque:

Payable to Muslim Social Services Waterloo Region 519-772-4399 ext. 2707 for more information

OUR VALUES
  • Faith-based principles: Demonstrating the strengths and caring of the Islamic faith.

  • Diversity, Equity and Inclusion: Supporting the diversity within our community so that all people are given equal opportunities and treatment, are included and supported, and are engaged in a fair and equitable manner. 

  • Respect and Compassion: Accepting each person as they are, being non-judgmental in our work with them, and acting with sincerity and generosity, kindness and compassion in meeting the needs of all people we support. 

  • Relationships: Cultivating outstanding relationships with the people of the community, our clients, partners, and others, that are reciprocal in nature and are rooted in equity, compassion, and respect.

  • Confidentiality: Holding the highest regard for the trust and privacy of each client and ensuring the application of the highest professional and ethical standards in all our work. Read our Privacy Policy here.

  • Social Justice: Creating a society that encourages and celebrates the value of each person as an integral and equal member of our community. 

  • Accountability: Being accountable for the decisions we make, how we use the resources provided to us, and acting with integrity in all that we do. 

  • Celebrate Always celebrating the importance of building capacity within our families, partners, donors, and the entire community 

OUR COMMITMENT
  • MSS offers diversity training workshops, seminars about Islam and Muslims, as well as training workshops for schools administrators, university and college staff, health professionals, police, social workers and other community organizations. Such training workshops help members of organizations develop a keen sense of awareness of Islam devoid of stereotypes and grasp the diversity of Muslims in Canada. It helps them find a way to support their Muslim students, clients or colleagues in a supportive and culturally sensitive manner.

Our Values
OUR IMPACT

2000+

Hours of counselling

300

Program participants

100

Volunteers

7

Service languages

80+

Partnerships and Collaborations

60+

Community workshops

TESTIMONIALS AND RECOGNITION
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